Medication Therapy Management

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What is the Medication Therapy Management (MTM) Program?
The Medication Therapy Management (MTM) Program is a service for members with multiple health conditions and who take multiple medicines. The MTM program helps you and your doctor make sure that your medicines are working to improve your health.

To qualify for the MTM program, you must be eligible. Please see below for those details. If you qualify, you will be auto-enrolled into the program and the service is provided at no additional cost to you. You may choose not to participate in the program, but we encourage you to make use of this free service.

The MTM program is offered through our partnership with Express Scripts Inc. and The Medication Management Center (MMC) at the University of Arizona. The MTM program is not considered a part of the plan’s benefit.

Who is eligible for the MTM Program?
You may qualify for the MTM Program if:

  1. You have 3 or more chronic health problems. These may include:
    • Asthma
    • Chronic Heart Failure (CHF)
    • Chronic Obstructive Pulmonary Disease (COPD)
    • Depression
    • Diabetes
    • End-Stage Renal Disease (ESRD)
    • High cholesterol
    • High blood pressure
    • Osteoporosis
  2. You take 7 or more chronic or maintenance medicines covered by Medicare Part D.
  3. You spend $1,011 or more in the previous three months on Part D covered medicines (annual cost threshold - $4,044).

How does the MTM Program help you?
If you qualify for the MTM Program, you will be contacted and have the chance to speak with a highly-trained pharmacist or a pharmacist intern who is under the direct guidance of a pharmacist. During that call, the pharmacist or pharmacy intern will complete a comprehensive medication review of your medicines and talk with you about:

  • Any questions or concerns about your prescription or over-the-counter medicines, such as drug safety and cost
  • How to better understand your medicines and the best way to take them
  • How to get the most benefit from your medicines
  • Lower-cost alternatives to your medicines

Your MTM pharmacist will also work with your doctor to address any potential issues with your medicine.

What will you receive?
If you qualify for the MTM Program, you will receive:

  • Welcome letter that tells you how to get started
  • Full medication review
    • You will have the chance to review your medicines with a highly-trained pharmacist or a pharmacist intern under the direct guidance of a pharmacist each year.
    • This review will take about 20-30 minutes. 
    • During this call any issues with your medicines will be discussed.  
    • The call can be scheduled at a convenient time for you.
    • After you complete the full review of your medicines, a summary is mailed to you. The summary includes a medication action plan with space for you to take notes or write down any follow-up questions. 
    • You also will be mailed a list of  all of the medicines that you take and the reasons why you take them.
  • Click here for a blank personal medicine list
  • Ongoing targeted medicine reviews
    • At least once every 3 months, your medicines will be reviewed.
    • You may get a letter or a phone call for this review.

How can I learn more about the MTM Program?
For information about the MTM Program, to see if you qualify, or to obtain MTM service documents, you can call Member Service at the number below for your plan:

BlueCare Plus (HMO SNP)SM: 1-800-332-5762

TTY: 711

This page was updated on October 1, 2018