Notices and Disclaimers
BlueCare Plus Tennessee, an Independent Licensee of the Blue Cross Blue Shield Association. BlueCare Plus is an HMO SNP plan with a Medicare contract and a contract with the Tennessee Medicaid program. Enrollment in BlueCare Plus depends on contract renewal.
If you are eligible for BlueCare and BlueCare Plus, Medicaid benefits will continue to be covered by your BlueCare plan. By enrolling in BlueCare Plus, members will still receive TennCare and Medicare benefits.
This information is not a complete description of benefits. Call 1-800-332-5762, (TTY: 711) for more information.
BLUE CROSS®, BLUE SHIELD® and the Cross and Shield Symbols are registered service marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.
Notice: TennCare is not responsible for payment for these benefits except for appropriate cost sharing amounts. TennCare is not responsible for guaranteeing the availability or quality of these benefits.
Natural disasters are unpredictable, but as a BlueCross BlueShield plan member you can count on getting the care you need. If the Governor of your state, the U.S. Secretary of Health and Human Services, or the President of the United States declares a state of disaster or emergency in your area, you will still get care from your plan.
Do not wait – go to the nearest facility to get help. Your health and safety are the most important things. We’ll help take care of the rest. Generally, during a disaster, you can get care from out-of-network providers at in-network cost-sharing. If you cannot use a network pharmacy during a disaster, you may be able to fill your prescription drugs at an out-of-network pharmacy.
If you have any questions, please contact us: BlueCare Plus – 1-800-332-5762, TTY: 711
From October 1 to March 31, you can call us from 8 a.m. to 9 p.m., ET, 7 days a week. From April 1 to September 30, you can call us from 8 a.m. to 9 p.m., ET, Monday through Friday. If you call outside of these hours or on a holiday just leave a message on our automated phone system and we will call you back the next business day.